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HP Printer Offline- A Step by Step Guide 2022 - Picuki Pro
October 3, 2023

Both families and offices frequently utilize HP printers. While it is a great product, users may sometimes face the problem of their HP printer being offline. Read ahead!!

There are various reasons why your HP printer might go offline. It could be due to a problem with the printer itself or an issue with the connection between the printer and the computer.

  • AirPrint is not enabled
  • Your iPhone couldn’t find HP Printer
  • Your iPhone has several printers associated with it
  • Technical errors with your wireless router
  • Lack of communication establishment between your iPhone and HP Printer

In most cases, it is a relatively easy problem to fix, and you should be able to get your printer back online in no time.

If your HP printer has stopped working and displays an offline message, don’t worry – you can usually fix the problem yourself without calling a technician.

How to Perform HP Printer Offline Fix With These Methods?

If your HP printer is offline, there are a few simple steps you can take to troubleshoot the issue.

Check the printer’s connection to the computer

The first step is to check that there is a physical connection between the printer and the computer.

Restart the printer

Sometimes, a quick restart is all it takes to get the printer back online. To do this, unplug the printer from the power outlet and plug it back in again.

Restart the computer

If the problem persists, try restarting your computer. This will refresh the connection between the computer and the printer. You will need to shut down your computer and turn it on again.

Check for any updates

If you are using a Windows computer, go to Start > Settings > Devices and check for any updates that might be available for your printer. If you use a Mac, open the App Store and check for updates.

Run the HP Print and Scan Doctor

The most crucial step you should take is to run the HP Print and Scan Doctor. This free tool provided by HP can diagnose and fix many common printer problems. Download and run the tool, and follow the on-screen instructions to fix any issues it finds.

To do this,

  • Go to the HP Print and Scan Doctor website
  • Download and run the tool
  • Follow the on-screen instructions

Check the printer’s status

The essential step is to check the status of your printer.

On a Windows computer, you can check the printer’s status by going to Start > Settings > Devices. On a Mac, you can check the printer’s status by opening the System Preferences and clicking on the Printers & Scanners preferences. In doing this,

  • Go to Start then click on Settings and tap Devices
  • Select the printer
  • Check the status under “Printer Properties.”

Reinstall the printer driver

An outdated or corrupt printer driver is one of the most common reasons for a printer to go offline. If this is the case, you can try reinstalling the printer driver. To do this, go to the HP website and download the latest printer driver for your model of HP printer.

Add the printer again

One of the primary things you can try is to add the printer again. This will often fix any connection issues and get your printer back online.

To do this, go to the control panel and click “Add a printer.” Next, select “Add a network, wireless or Bluetooth printer” and follow the instructions to add your HP printer.

Contact HP support

If you have followed all the steps above and are still having trouble, you can contact HP support for further assistance.


Although the steps above will take care of most printer connection problems, there are a few other things you can try if your printer is still offline. If restarting your computer and printer doesn’t do the trick, check to see if there’s an update available for your printer driver. You can also try uninstalling and reinstalling the printer driver or deleting and re-adding the printer to your device list. Finally, ensure your computer and printer are turned on and connected to the same network. If you’ve tried all the solutions for HP Printer offline and your HP Printer is still offline, please contact support for additional assistance.

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