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3 Topmost HP Printer Offline Solutions! (Resolved)
October 3, 2023

How to Get Rid of the HP Printer Offline Error?

HP Printers offer great features and are highly in demand. But, those who are already using it and getting issues know it is prone to errors. That’s normal! After all, it’s an electronic machine. But, it’s annoying when the printer says”HP Printer Offline” and you get stuck because of it. 

In certain circumstances, you can try to resolve this issue yourself. You can apply HP printer offline fixes to save your time. This guide is exactly what you need—a solutions guide. 

It will help you understand the causes and provide you with solutions. If you are curious, what are those? Let’s take the tour!

Reasons that Cause HP Print Offline Issue

Before you move to HP printer offline fixing methods, learn its causes. Here are a couple of the most common reasons that cause printer issues. 

  • The printer isn’t active for a long time.
  • The PC and printer are not connected to the same network.
  • Your printer settings are misconfigured.
  • The printer driver is outdated.

Perform Solutions to Fix Printer Offline Error in HP

Here we have compiled the best HP printer offline fixing solutions. Please apply one solution at a time. You don’t have to be a technical expert to use them; just read the instructions carefully. 

1. Run HP Print & Scan Doctor to diagnose the problem

Is your HP printer constantly showing an offline error? Then, you must use this expert solution. HP Scan and Print Doctor is an application that diagnoses the printer’s errors. You can download and install the file on your system via its official website.

If you don’t know how to perform the steps, read here:

  • Go to the HP official website.
  • Download the HP Print and Scan Doctor file on our system.
  • Double-tap on the HPPSdr.exe setup file to open it.
  • Select Run to install the file on your system.
  • Now, click the Yes option to confirm the Trust File Source.
  • Tap the Start button to select your printer.
  • If you can’t find the printer, try the steps below:
    • Firstly, Restart the printer.
    • Then, select the Retry option from Print & Scan Doctor.

Once you run the tool, wait until it completes the process. The tool will scan your system and find the issue. It will also resolve the issue

2. Check your WSD Port

As a WSD port, please verify its settings. For that, you need to check its Windows Function Discovery Services status. Use the steps mentioned here:

  • Launch the Control panel on your screen.
  • Go to View Devices and Printers.
  • Now, select your printer device and tap on Printer Properties.
  • Now, move to the Ports section.
  • Check if the WSD port is active or in use. If so, click the Services option.
  • Now, open the Service List.
  • Then, open the Function Discovery Resource Publication.
  • After that, verify the Status and check the Startup Type.
  • If it shows automatic and the status is “Running,”
    • Go back to Devices and Printers.
  • But, if it shows nothing, choose Manual.
    • And, right-click to select Properties.
    • Select OK.
  • Now, tap F5 to refresh the screen.
  • Select your device to check the status.

If it shows “Active,” the process ends here. Otherwise, print the Network Configuration Report from its settings and follow the steps below

  • Right-tap on the device.
  • Select Properties.
  • Go to Ports.
  • Select Add Port.
  • Then, click Standard TCP/IP Port.
  • Select New port.
  • Read the instructions to continue.
  • Go back to Devices and Printers and press F5.
  • Check your printer status by tapping on it.

3. Change the printer offline mode to online manually

When your printer shows offline mode, check if it’s set to offline mode. Firstly, restart the system and printer, and if it still shows offline, change its status to online manually.

Here are the steps: 

  • Go to the start button and tap on it.
  • Now, select the control panel.
  • Then, select the Devices and Printers option from the window.
  • Right-tap on your printer and select the ‘See what’s printing’ option.
  • Then, choose the Printer from the top bar.
  • Thereafter, select “Use printer online” option.

Now, check to see if your printer is online. Otherwise, try the next solution. 

Additional tip: Set your printer as default 

If nothing above works out, check if your printer is set as default. For that, 

  • Launch the Control Panel.
  • Click Devices and Printers option.
  • Do you see a green tick on your printer (which means set as default), if not
    • Click on your printer 
    • Choose the “Set as Default” option.
  • Tap yes to confirm.

Closing Remarks

We hope your issue with the HP printer offline Fix is resolved with the above solutions. You can apply them whenever you get this error. But, if it doesn’t resolve or you have any doubt when performing the solutions, contact us. Our printer specialist will assist you and help you fix the problem.

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